Privacy Policy

PRIVACY NOTICE

Reliance Life Sciences

Under this Privacy Notice, we Reliance Life Sciences (herein referred to as “RLS”, “us”, or “we”), acting as a ‘data controller’, inform you what personal data of yours we collect when you visit our website (www.rellife.com) or use our services, why we collect it, and what we do with it. RLS is a research-driven organization developing business opportunities in bio-therapeutics (plasma proteins, biosimilars and novel proteins), pharmaceuticals (later-generation, oncology generics), clinical research services, regenerative medicine (stem cells therapies) and diagnostic services, vaccines and animal health.

We are committed to complying with all applicable data protection and privacy laws and respecting the privacy and data protection rights of all those from whom we may collect data. The collection, usage and disclosure of Information provided/received by natural persons and also meets the requirements established under The Information Technology Act, 2000 – Section 43A and The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“IT Act”) including any amendments or enactments for the time being in force.

Our data protection practices for securing your personal data are benchmarked against global standards. Please take the time to read this Privacy Notice carefully, it is very important that you fully understand how we are processing your personal data and how we are protecting your privacy.

What is personal data

Your personal data means any information relating to you, like your name, contact details such as your home address, your telephone number or your email address or an online identifier and any information specific to physical, psychological, genetic, mental, economic, cultural or social identity.

What personal data we collect from you

Data we collect when you avail a service

Some of the services offered by us requires you to provide personal data. We collect following categories of your personal data:

Identification Data: Including your First Name, Last Name, Email Address, Mobile Number, Gender, Nationality, Address and similar information.
Financial Information: Payment instrument information, bank account information, transactions, transaction history, payment method, mode and manner of payment or any other similar information.
Other information: Details of government identification documents like Aadhaar, PAN card or any other personal information provided in response to surveys or questionnaires.

Data we collect from children

We do not knowingly collect or target to collect personal information from children under the age of 18, except where necessary for the performance of a service. In situations where we must collect personal data from children, we take extra precautions to protect their privacy in compliance with all applicable laws and regulations

If you believe we may have inadvertently collected personal information from a child under 18, please contact us at RLS.Grievances@relbio.com

Data we collect from job applicants

When you apply for a job on our website, we collect the following categories of personal data:

Identification Data: Including your Name, Mobile Number, Date of Birth, Gender, Nationality, and Photo.
Employment-Related Data: Educational details, Previous Employer Name, Previous Employer Industry, professional experience, Resume (CV), and other employment-related information.
Financial Information: Details of government identification documents, bank account information, , or any other similar information as required for employment processing.

This data is collected to assess your qualifications for employment, conduct necessary background checks, and fulfil any legal or contractual obligations related to your potential employment.

Data we collect when you visit or browse our website

When you browse our website, we automatically collect and store some of your IT data in our server logs and in cookies, which are small files we sent to your computer when you visit our website.

This cookie data does not allow us to directly identify you; however, it records data related to your browsing on our website, such as the pages that you accessed, the date and time you accessed to these pages, your search queries, information on your device, the date and time of your request and referral URL.

You may refuse to accept cookies. However, refusing cookies is likely to disrupt your navigation on our website, in particular by preventing you from accessing certain parts of it.

Lawful basis for processing your personal data

In processing your personal data in connection with the purposes set out in this Privacy Policy, we may rely on one or more of the following legal bases, depending on the circumstances

The processing is necessary for the performance of a contract you are a party to.
The processing is necessary for legitimate interests.
The processing is based on your consent.
The processing is required to comply with a legal or statutory obligation.

How we use personal data we collect

We only use your personal data within the limits authorized by the laws and regulations. Sometimes, we shall use your personal data because the laws and regulations require us to do so.

We use your personal data for following purposes:

Identification Data	To administer or otherwise carry out RLS’s obligations in relation to any agreement that you may have entered; To seek user’s feedback; To contact the user in relation to services offered on RLS’s website; To communicate with Users/Patients about RLS’s services and businesses; To process the payments and record transactions in relation to services To resolve problems with any goods or services offered by RLS;
Financial Information	To process the payments and record transactions in relation to services offered by RLS; To enable employment screening and other purposes of employment
Other Information	To administer or otherwise carry out RLS’s obligations in relation to any agreement that you may have entered;
Employment Related Data	To assist us in the selection of candidates for employment; To match the candidate profiles with open positions available;
Cookie Data	To ensure the technical management of the website (including solving technical issues, ensuring technical security, improvement) for analytics and other statistical purposes; for marketing and advertising purposes;

How long we retain data we collect

We store your personal data as per our retention policy. This policy is reviewed and updated internally to ensure we do not store your data for longer than is necessary.

We also review how and where we store any data to ensure that we meet our obligation to store data securely.

In addition, some of the data we hold may be subject to certain legal and regulatory obligations, which provide a minimum retention period for different types of data.

Personal data we share or disclose

RLS may be legally required to disclose the Information in the following cases:

Where the disclosure is necessary for compliance of a legal obligation
Where mandated under the law by government agencies to disclose such Information

We inform you that we may share your personal data with organizations outside of RLS for purposes mentioned in the policy. If the data of is transferred to any of our third parties we adopt a reasonable and equivalent level of data protection practices and procedures to ensure security and privacy of the information shared.

How we protect personal data

We have measures in place to protect your personal data against unauthorized access, use, or disclosure and enforce all reasonable security safeguards to protect your personal data. Our data protection practices are benchmarked against global security standards. We require any business partners and third party service providers with whom we may share or collect your personal data to comply with applicable data privacy and confidentiality requirements.

What rights you have

We are committed to enable you exercising your rights under applicable data protection laws and regulations, you have the right:

Of access to, and rectification of your personal data;
To erase your personal data;
To opt out of receiving marketing information or withdraw your consent at any time without affecting the lawfulness of processing before withdrawal;

You can exercise any of the above rights by contacting us through RLS.Grievances@relbio.com

In the event of any grievance related to collection, usage, retention, sharing and protection of your personal data or questions, comments and requests regarding privacy policy you may contact grievance officer by emailing at RLS.Grievances@relbio.com

Third party websites

Our site may occasionally include links to third-party websites, such as those of our partners, advertisers, and affiliates. Please be aware that these websites have their own privacy policies, and we are not responsible for or liable for the content or practices of these sites. We recommend reviewing their privacy policies before submitting any personal data.

Changes to privacy notice

We regularly review our compliance with our Privacy Notice, in particular to make it compliant with new laws and regulations regarding data protection. If there is a change in privacy notice, a list of changes will be displayed on this notice. Even if this Privacy Notice may change from time to time, we will not reduce your rights under this Privacy Notice without your explicit consent.